Affiliate program terms

These terms govern the Fax for Agents affiliate program. The operator is JSB Holdings LLC, 8 The Green, Dover, DE 19901, United States. The program is run in-house, with no affiliate network in between. By joining you agree to these terms, version 2026-11-10, and to the terms of service, which keep applying to your account.

1. Joining

Joining is free. You join from the dashboard, as the owner of an organization in good standing, in a signed-in session. You accept these terms and pick a code. There is no approval wait and your link works at once. An API key or an agent cannot join for you. One organization holds one affiliate account.

2. The rule

You earn 40 percent of our margin on each captured charge of a customer you referred. The share is capped at 20 percent of the charge. Our margin on a charge is the charge, less what the carrier bills us for it, less a modeled card-processing fee. When the margin is zero or less, the share is zero. The share is rounded down to a millionth of a dollar. You keep earning for as long as the customer stays and you stay in the program.

The rule has a version. This one is affiliate-v1, effective 2026-11-10. The version in force on the day a charge is paid applies to that charge, and a later version never changes it. The figures on the program page are examples of this rule, not a separate promise.

3. Attribution

A click on your link counts for 90 days. If a visitor clicked the links of several affiliates, the last click before the sign-up wins. The referral is recorded once, when the new organization is created. It is never reassigned to another affiliate. One organization has at most one referrer.

The owner of a new organization can also enter your code in the dashboard within 30 days of creating it. Your share then starts with charges captured after the code was entered. Earlier charges are not counted.

Tracking is first-party. It uses the code in the link and, where the visitor's consent rules allow, a cookie. A click that we cannot attribute for a technical reason earns nothing. A blocked script or a cleared cookie are such reasons. The code field is the fallback.

4. What counts

Only captured charges count: pages sent and received, number rental, reading a received page (OCR) and the Agent workspace subscription, as they are charged. A single fax paid by card without a wallet counts too, when the card is charged. A wallet top-up is not a charge. It earns when it is spent. Sandbox use is free and earns nothing. Charges of organizations we run ourselves earn nothing. A charge on which we have no margin earns nothing.

5. Data and disclosure

You must tell your audience, clearly and next to the link, that you earn from it. Consumer-protection rules require this, for example the Endorsement Guides of the US Federal Trade Commission. A disclosure hidden in a footer or behind a click is not clear.

Link tags are labels you choose. Do not put personal data in them: no name, no email address, no customer id from your own systems.

You see counts and your share. Each referral appears under a pseudonym, with the month it joined, its state and your share from it. We do not tell you who a referred customer is, what they paid or what they sent. The privacy policy says what the referral cookie holds.

6. Hold and reversals

A share clears 30 days after the end of the calendar month in which the charge was captured. Months are counted in UTC. Until then it is pending.

If a payment of a referred customer is disputed, the open share from that customer waits until the dispute is closed.

Once a month we compare what each referred customer used with what that customer paid us in cash. Where usage was not backed by cash, the share on it is reversed. This happens after a lost dispute, after a refund that exceeds the unspent balance, and when the customer spent credit we gave away. A reversal is taken from your open earnings. If it is larger than your open earnings, the rest is carried forward against later earnings. We never debit your wallet for a reversal and we never ask for cash already paid to be returned.

7. Payouts

Earnings are paid once a month, at the month close. The default is credit: cleared earnings are added to your Fax for Agents wallet.

You can choose cash once you have earned $50 in total over the life of your account. In the United States cash goes through Stripe. In the United Kingdom, the European Economic Area, Canada and Switzerland you choose Stripe, PayPal or bank wire. Elsewhere it goes by PayPal or by bank wire. As of 2026-11-12 payout setup with Stripe is not open yet. It opens before the first cash payout, and no cash is due before 2026-12-30. Until then you can choose PayPal or bank wire where your country has them, and credit works everywhere. If you choose cash before you have earned $50 in total, each month close still pays credit until you reach that total. The smallest cash payout is $50. The smallest wire is $500. Cleared cash under the minimum of your route is not paid that month. It stays on your account, is not turned into credit, and is paid when it reaches the minimum. Cash also waits in the same way while something is missing. That can be your payout details, a valid tax form under section 8, or Stripe's approval of your account. Affiliates in the United States take cash through Stripe only. A statement is paid by the route it was made out for.

You are responsible for giving correct payout details. A change of payout details needs a fresh sign-in, and we may delay a payout that follows a change. Fees charged by your own bank or wallet are yours.

8. Tax

You are responsible for your own taxes on what you earn. An affiliate in the United States gives a W-9 to Stripe during payout setup, and Stripe issues any year-end form. Every other affiliate gives us a W-8BEN before the first cash payout. We can hold cash until the form is in. Amounts are stated in US dollars and do not include any tax you may owe.

9. Affiliate credit

Affiliate credit is wallet balance that came from this program. It is spent first, before balance you paid for. It is not refundable, it is not transferable and it has no cash value. A refund of unspent balance under the terms of service covers only the balance you paid for.

10. Prohibited methods

Each of these voids the share it produced and can end your account.

• Self-referral. Referring an organization you own, control or are a member of, directly or through someone else.
• Brand bidding. Paid search ads on Fax for Agents, faxforagents, faxforagents.com or misspellings of them, or those names in an ad display address.
• Coupon and deal sites. Listing the product on a coupon, deal, cashback or reward site. The program has no customer discount to list.
• Incentivised sign-ups. Paying or rewarding people to sign up, top up or send.
• Impersonation. Ads, pages, handles or domains that present you as us, or pages that copy our site.
• Spam. Unsolicited bulk mail or messages, comment and forum spam, or unsolicited faxes of any kind.
• Cookie stuffing. Setting the referral cookie or recording a click without a deliberate click by the visitor on your link.
• Misleading claims. Income promises, invented results, or claims about the product that our site does not make. The product is not a HIPAA service and you may not say it is.

11. Review, suspension and termination

We check referrals for the methods above, when a customer signs up and at every month close. A referral under review is shown as such in your dashboard and earns nothing while it is there. We may hold, suspend or close an affiliate account that breaks these terms or that we reasonably believe is fraudulent. Share produced by a prohibited method is void, also when it has cleared but is not yet paid. You can ask for a second look at hello@faxforagents.com.

You can leave the program at any time from the dashboard or by writing to us. Leaving from the dashboard takes effect at once and asks you to sign in again first. Leaving is final for that organization: it cannot join again, and its code is never given to anyone else. We can end the program, or your place in it without a breach, with 30 days notice by mail.

12. Balances when you leave or the program ends

From the moment you leave, or we end your place or the program, your link stops counting and your referrals stop earning. A charge captured after that moment earns nothing, also from a customer you referred earlier. What you earned before still clears on the normal schedule of section 6 and is paid at the month closes, as section 7 describes. Reversals under section 6 still apply until it is paid.

If you chose credit, cleared earnings are added to your wallet as before. If you chose cash, cleared earnings at or above the minimum of your route are paid by that route. While earlier earnings are still clearing, a smaller amount waits for them. Once nothing more is waiting to clear, an amount under the minimum of your route is paid as wallet credit, not as cash. You can still change your payout details and hand in the tax form after you left.

If we closed your account for a breach, nothing is paid until we have reviewed it. Unpaid share from the breach is void and the rest is paid in the same way.

13. Changes

We may change these terms or the rule. We announce a change by mail to the organization owner at least 30 days before it takes effect. A change never applies to a charge that was already paid. Staying in the program after the effective date means you accept the change. If you do not accept it, you can leave before that date.

14. Relationship

You are an independent contractor. Nothing here makes you our employee, agent or partner. You may not make commitments in our name. You may use our name and logo only to refer customers, as the assets page describes.

15. Law

These terms are governed by the law of the State of Delaware, United States, and disputes go to its courts. The liability section of the terms of service applies to the program.

16. Contact

JSB Holdings LLC, 8 The Green, Dover, DE 19901, US. hello@faxforagents.com.